With our computer matching system, our professionally trained technicians and the use of Axalta paints and their vast technical support system, we are confident in our abilities to match your original finish.
Once an estimate is written, parts are ordered and received, we are ready to start the repair process. You can usually count on 5 hours of repairs per day, so if your estimate has 25 total hours that would be a 5 day repair. If additional damages are found during the course of repairs, additional time would be needed and you would be contacted by one of our customer service representatives.
Although some insurance companies would like to have more than one estimate, you legally are not responsible for getting but one — preferably from the shop you choose to repair your vehicle. You should find a shop you feel confident with and one that can handle all aspects of the repair. Collision Specialists can do this for you.
Shops, such as ours, have contracts with certain insurance companies to follow their guidelines for the repair process and paperwork. In turn this speeds up the repairs and simplifies the process for the customer. Collision Specialist is a direct repair shop for most major insurance companies in the area.
Using the latest technology and tools, skilled technicians can quickly remove many dents on late-model vehicles—without repainting.
All new car owners dread that first dent. No matter how it happens, the first dent can make a person feel that their car will never be the same again. Or will it? Many dents and dings can now be repaired without a trace, when the work is performed by a skilled technician. And techniques have developed to the point that dings can be removed with the original paint in place.
Paintless dent removal (PDR) has become widely used over the past decade by car dealers, rental agencies and auctions to prepare vehicles for resale. Yet very few consumers are aware the process exists. In most cases, when the process is complete the dent is no longer visible. PDR offers consumers convenience and quality while saving them time and money.
In the last four to five years, insurance companies have become more aware and accepting of the PDR process, particularly in the repair of some hail damage.
Insurance companies and repair facilities may provide an estimate. Sometimes one will write only what they can see and another may write what they know may be needed based on past experiences of hidden damage. One may estimate aftermarket parts as opposed to OEM parts. Our shop works with all insurance companies and appraisers to ensure quality repairs at the most economical price.
OEM parts are made by the Original Equipment Manufacturer. Aftermarket parts are produced by other manufacturers. We do not normally have any problems with aftermarket parts but in the event that one does not meet with our expectations, we would contact the insurance company to let them know that an OEM part is needed. Our goal and the insurance company’s goal is to repair your vehicle to pre-accident condition.
The deductible is the portion of the repair bill you will owe. You set the deductible amount when you purchase your insurance policy. The higher the deductible the less your premium payments but if you ever file a claim you will be responsible for paying that deductible amount to the repair facility.
The shop is one of the finest places I have ever walked in to. The shop did a great job on everything.
The paint work looks great. The body work looks great also. The shop did a great job. I really appreciate all their help.
My vehicle looks beautiful. The staff was great. My father told me this was the best auto shop in his town.
Got my front bumper and grill replaced. It is impossible to tell that it is not the original. Perfect color match. All corners and edge joints are even, no gaps or anything else. They did a great job.
They did excellent work on my vehicle. And we're very professional and courteous. I highly recommend them.
A 1 service, they greet you with a smile and they make you feel at home and work is spot on, it wasn't a hard decision for me to bring my vehicle to them, they are the best in the business.
I was very impressed from the beginning of the experience to the end. They went above and beyond in trying to get a part in sooner so they could complete my repair. My SUV looks wonderful. I definitely recommend Collision Specialists!